CMU Help Desk Privacy Policy

Category: Privacy Policy

This privacy statement covers data that is gathered online from visitors to this website. You may find out what kind of information may be gathered, when and how it might be used, how we protect the i...

How do I reset my SRS student portal password?

Category: SRS

 Go to srs.cmu.edu.jm Click on Log in Click reset password Enter student portal email address Click reset password Reset password link will be sent to personal email address (NB: This is the email ad...

How do I confirm my student portal email address?

Category: SRS

Go to srs.cmu.edu.jm  Click search student  Enter student number and click search icon (magnifying glass)   Check personal email address for credentials  

I am unable to login to my Moodle platform using my SRS password. It is saying invalid login. What should I do?

Category: Knowledgebase

Please contact the SRS support team at srssupport@cmu.edu.jm 

Why does the system say, “Wrong login/password”?

Category: SRS

This message means you may have entered the wrong password and/or username:  All credential fields are case sensitive. You may have an upper-case letter that should be lower case.  You may have auto ...

How do I make changes to the other steps of the application process after I have completed step 1 for the University?

Category: SRS

Once you have completed step 1 you are required to save the application before you can continue. Click on the next step and then click edit to make changes  Ensure that you continue to save the appli...