CMU Help Desk Privacy Policy

Category: Privacy Policy

This privacy statement covers data that is gathered online from visitors to this website. You may find out what kind of information may be gathered, when and how it might be used, how we protect the i...

How do I reset my school Gmail account?

Category: Knowledgebase

  To reset your school Gmail account, please contact the helpdesk at helpdesk@cmu.edu.jm. When contacting the helpdesk, please provide the following information: Your full name Your student ID number...

I am unable to login to my Moodle platform using my SRS password. It is saying invalid login. What should I do?

Category: Knowledgebase

Please contact the SRS support team at srssupport@cmu.edu.jm 

How do I reset my SRS student portal password?

Category: SRS

 Go to srs.cmu.edu.jm Click on Log in Click reset password Enter student portal email address Click reset password Reset password link will be sent to personal email address (NB: This is the email ad...

How do I check my final grades on SRS?

Category: SRS

Access your student portal Click on final grades (this shows final grades only; CRU’s must be in finished state) Select Academic year and semester Click the grades icon

How do I confirm my student portal email address?

Category: SRS

Go to srs.cmu.edu.jm  Click search student  Enter student number and click search icon (magnifying glass)   Check personal email address for credentials