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How can I query a missing grade?

 Once you view your grades and see where one is missing Consult with your lecturer, if the adjustment is not made Consult with the administrative assistant for the respective faculty and or the Dean ...
How do I reset my school Gmail account?

  To reset your school Gmail account, please contact the helpdesk at helpdesk@cmu.edu.jm. When contacting the helpdesk, please provide the following information: Your full name Your student ID number...
My course is missing from my exam card

If a course is missing from your exam card, please contact the Exam department at examcentre@cmu.edu.jm
I am unable to login to my Moodle platform using my SRS password. It is saying invalid login. What should I do?

Please contact the SRS support team at srssupport@cmu.edu.jm 
What should I do if I have examination clashes for this semester?

If you have identified any examination clashes, you should complete the Examination Clash Form and submit it to the Examinations Centre. You can send the completed form via email to examscentre@cmu.ed...
I am currently unable to see my exam card. Why is that and what should I do?

Students who are on ‘temporary clearance’ or ‘conditional clearance’ will not have access to examination cards. Exam cards have been released only for students whose clearance status is “Full Clearanc...
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CMU Help Desk Privacy Policy

Category: Privacy Policy

This privacy statement covers data that is gathered online from visitors to this website. You may find out what kind of information may be gathered, when and how it might be used, how we protect the i...

How do I reset my school Gmail account?

Category: Knowledgebase

  To reset your school Gmail account, please contact the helpdesk at helpdesk@cmu.edu.jm. When contacting the helpdesk, please provide the following information: Your full name Your student ID number...

I am unable to login to my Moodle platform using my SRS password. It is saying invalid login. What should I do?

Category: Knowledgebase

Please contact the SRS support team at srssupport@cmu.edu.jm 

How do I reset my SRS student portal password?

Category: SRS

 Go to srs.cmu.edu.jm Click on Log in Click reset password Enter student portal email address Click reset password Reset password link will be sent to personal email address (NB: This is the email ad...

How do I check my final grades on SRS?

Category: SRS

Access your student portal Click on final grades (this shows final grades only; CRU’s must be in finished state) Select Academic year and semester Click the grades icon

How do I confirm my student portal email address?

Category: SRS

Go to srs.cmu.edu.jm  Click search student  Enter student number and click search icon (magnifying glass)   Check personal email address for credentials  

I am currently unable to see my exam card. Why is that and what should I do?

Category: Knowledgebase

Students who are on ‘temporary clearance’ or ‘conditional clearance’ will not have access to examination cards. Exam cards have been released only for students whose clearance status is “Full Clearanc...

What should I do if I have examination clashes for this semester?

Category: Knowledgebase

If you have identified any examination clashes, you should complete the Examination Clash Form and submit it to the Examinations Centre. You can send the completed form via email to examscentre@cmu.ed...

My course is missing from my exam card

Category: Knowledgebase

If a course is missing from your exam card, please contact the Exam department at examcentre@cmu.edu.jm

How can I query a missing grade?

Category: Knowledgebase

 Once you view your grades and see where one is missing Consult with your lecturer, if the adjustment is not made Consult with the administrative assistant for the respective faculty and or the Dean ...

How do I reset my application password?

Category: SRS

Go to srs.cmu.edu.jm  Click on reset password. Enter email address used to access the portal Click reset password, the Reset password link will be sent to email address Access email address and click...

Why is my photograph not uploading on my application?

Category: SRS

You can only upload if it is one of the accepted picture formats (JPG or PNG). The file size of the image must be between 4KB and 300KB

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