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SRS
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How do I reset my SRS student portal password?

 Go to srs.cmu.edu.jm Click on Log in Click reset password Enter student portal email address Click reset password Reset password link will be sent to personal email address (NB: This is the email ad...

Why does the system say, “Wrong login/password”?

This message means you may have entered the wrong password and/or username:  All credential fields are case sensitive. You may have an upper-case letter that should be lower case.  You may have auto ...

How do I check my assignment grades on SRS?

Access your student portal Click on my courses (this shows all grades, if they have been published and/or finished) Select academic year and semester Select the Course Registration Unique-Identifier ...

How do I check my final grades on SRS?

Access your student portal Click on final grades (this shows final grades only; CRU’s must be in finished state) Select Academic year and semester Click the grades icon

How do I make changes to the other steps of the application process after I have completed step 1 for the University?

Once you have completed step 1 you are required to save the application before you can continue. Click on the next step and then click edit to make changes  Ensure that you continue to save the appli...

I have received an acceptance package from CMU, what is next?

  The acceptance package is an offer to study the programme of choice. You are required to access the online portal and accept the offer or select any other option that applies. Click on Admission Cl...

I keep getting a message saying that my session has expired. What should I do?

Your session times out after a period of inactivity for security reasons. You will need to log back in to the system. Anything you were working on at the time will not be saved.

My SRS portal will not allow me to log in. It states that I cannot have multiple users. What should I do?

 Please send an email to helpdesk@cmu.edu.jm and srssupport@cmu.edu.jm to close your session. Once this is done you will gain access to your account.

I keep getting a message saying that my session has expired. What should I do?

 Your session times out after a period of inactivity for security reasons. You will need to log back in to the system. Anything you were working on at the time will not be saved.

Why is my photograph not uploading on my application?

You can only upload if it is one of the accepted picture formats (JPG or PNG). The file size of the image must be between 4KB and 300KB

How do I reset my application password?

Go to srs.cmu.edu.jm  Click on reset password. Enter email address used to access the portal Click reset password, the Reset password link will be sent to email address Access email address and click...

How do I check if I have any student holds or student details

Access your student portal Click My Info Access your student record Click on Student Holds  If you have any holds, it will be denoted by a tick. If you have a hold, visit the respective department fo...

How do I register to take a course I failed?

The process for registering for a course you failed or a course that is outside of your regular schedule is called Exception Registration (XR). To complete an XR, you must access your student portal ...

How do I apply to the Caribbean Maritime University?

Create a user account Go to www.cmu.edu.jm

How do I confirm my student portal email address?

Go to srs.cmu.edu.jm  Click search student  Enter student number and c